Refund Policy

You can request a return if: The product is defective, damaged, or incorrect at the time of delivery.The item is unused, unwashed, and in its original packaging, with all tags and labels intact.The return request is made within 7 days of delivery.

Please note: Items that have been used, washed, or altered are not eligible for return.For hygiene reasons, innerwear, socks, and accessories cannot be returned or exchanged unless received in a defective condition.

To request a return or exchange, please follow these steps: Email us at contact@laadee.in.  within 7 days of receiving your order.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at contact@laadee.in. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at contact@laadee.in. 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@laadee.in.

We have a 7 days return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of Purchase. To start a return, you can contact us at contact@laadee.in.

Once we receive and inspect your returned item, your refund will be processed within 7–10 business days.Refunds are issued to the original payment method.For Cash on Delivery (COD) orders, you’ll be asked to share your bank account details for refund processing.In case of partial returns, refunds will be adjusted based on the returned items.

If you wish to exchange an item for a Different size, color, or product, please mention it while raising your return request.
Exchanges are subject to product availability. If the requested item is unavailable, a refund will be issued instead.

The following items cannot be returned or refunded (unless damaged or defective):

• Innerwear and undergarments
• Socks and hair accessories
• Customized or personalized products
• Clearance or “Final Sale” items

If you receive a damaged or defective item, please notify us within 48 hours of delivery by emailing contact@laadee.in with your order details and photos.

We will arrange a prompt replacement or full refund after verification.

Orders can be canceled within 12 hours of placement or before dispatch. Once shipped, cancellations will no longer be possible, and you may proceed with a return after delivery.